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Quick tip: Before you make your next transaction, always check the withdrawal limits in $. This will help you manage your balance without any surprises.
When users sign up for an account, they must give correct personal information that meets all age and residency requirements in Canada. There can only be one profile for each person. If someone has more than one profile or shares an account, they could be suspended or closed, and they might lose their money.
Customers can send money using a number of safe methods, such as crypto and regular e-wallets. The minimum and maximum amounts that can be deposited in $ depend on the system chosen. Requests for withdrawal are only processed after the necessary checks have been made. To avoid delays, make sure your identification documents are current.
There are certain requirements you must meet in order to get bonuses and promotional offers. Before you play, always check the betting multipliers and time limits that come with rewards. If you try to misuse incentives, you could lose credits or have your account limited.
We encourage responsible participation. You can set your own deposit and session limits in your user dashboard. If you want to self-exclude or need help with safer activity tools, please get in touch with local Canada support.
When customers make a profile, they agree to privacy standards, ways to settle disputes, and regular KYC checks. Under Canada law, all activities are watched. If you don't follow the rules, you could lose access or have to pay fines.
Are you ready to get full access? Sign up, put money into $, and check out all the features made for people who love Canadian.
Before you continue, always check which payment methods accept deposits in $. Put recognised methods like e-wallets, cryptocurrencies, and cards that make transfers easy in your area at the top of your list. Depending on the service you choose, processing times can range from immediate to several days. Most of the time, the minimum deposit amounts are set to a fair level. For users from Canadian, make sure your first deposit is at least the minimum amount listed in $ to unlock all features. If you want to take part in a promotion, make sure to read the fine print to see if you need to put down a larger initial amount.
You can make withdrawals after your profile has been verified. After you ask to withdraw for the first time, identity confirmation is usually required to protect your $. To avoid delays, make sure to send in the required documents through your dashboard. Customers usually have limits on how much they can withdraw each day, week, or month. To plan your cash-outs well, look in the FAQ or payments section for exact numbers. Requests for large payouts may need to be checked again. To ask for a payout, your balance in $ must be higher than the minimum withdrawal amount. Before you confirm your transaction, you can see all the fees and commissions that may apply to cross-currency transactions. You can see your transaction history, which shows all of your deposits and withdrawals, right from your profile. Before you send in your payment information, always double-check it to make sure you don't make a mistake that could cause a delay or loss of funds.
People who are 18 years old or older can only make an account and play games on this site. You may need to prove your identity to confirm your date of birth when you sign up or before you ask to withdraw money. If you send in fake or unreliable documents, your account will be suspended.
Depending on where you live, you may not be able to get in or may not be able to get in at all. You can't legally join or use site features if your country has laws against online gambling. IP checks and geographic controls stop people from registering and doing things from places that aren't allowed. The customer is the only one who is responsible for following local laws. Using VPNs or fake location data goes against the rules of the platform and could get you banned for good, lose your $ balance, and lose your winnings.
Players who have previously chosen to exclude themselves or who have a gambling addiction should not open new accounts. You can find tools for setting spending limits or activating self-exclusion in the menu of your account. If you break these rules, such as signing up under a different name, all of your related accounts may be closed without any money being returned.
Before you deposit money into $ or play games, always check the eligibility rules for your area. If you don't follow the rules, you could lose access to all services, have your account closed, and be unable to withdraw money.
To make sure everything goes smoothly, always check the promo rollover requirements before activating any offer. For instance, players usually have to stake the reward amount a certain number of times before they can withdraw it to a $ wallet.
Most of the time, standard rollovers are between 30x and 40x the value of the reward, but this can change depending on the campaign. The type of game you choose is important. Slots usually count 100% towards the requirement, but other types of games may not count at all or may count less. You can see how close you are to meeting the threshold by going to your user dashboard after each game session.
Most rewards only last for a short time—usually 7 to 30 days after they are activated. If you don't finish the steps to become eligible within the set time frame, any unused amounts will be taken off your balance. Partial progress does not extend the timeframe, so keep a close eye on your balance in $ and the expiration dates to avoid losing gains that have not yet been released. To see what deals are available, go to your promo section. To find out more about the rules for each incentive, read the promotional rules. Every reward program for Canadian players must follow local laws. You can only have one active introductory offer on your account at a time.
If you have a problem with a transaction, you can get in touch with customer support through live chat or email. For faster verification, please give your account number, transaction ID, and a picture of your balance in $. When you send in your claim, make sure to include all relevant letters.
| Step-by-Step | Description | Timeline |
|---|---|---|
| 1. First complaint | Send the information through the official support channel. Include all the proof you have. | Within a day of finding the problem |
| 2. The Case Review | Support team looks over the materials that were sent in and asks for more information if needed. | Five business days at most |
| 3. Notification of the Decision | Get the result and suggested steps for resolving the issue sent straight to your registered email. | In 7 business days |
You can ask to close your account through the client dashboard or by getting in touch with support. Before turning off your account, take out the rest of your $. Keep in mind that withdrawals may take longer if KYC is not complete. Disputes that aren't settled or investigations that are still going on keep things from closing until they are. If more mediation is needed, take the case to the independent authority listed in the footer of the platform. Use the case ID they gave you as a reference and do what they say.
Bonus
for first deposit
1000CAD + 250 FS
